FNF Executive Letter

From left to right...
ERNEST D. SMITH,
Executive Vice President And
Co-Chief Operating Officer,
President, Fidelity Information Services
RAYMOND R. QUIRK,
President
WILLIAM P. FOLEY, II,
Chairman Of The Board And
Chief Executive Officer
FRANK P. WILLEY,
Vice Chairman

 TO OUR STOCKHOLDERS

This was the most successful year, both financially and strategically, in the history of Fidelity National Financial. Financially, revenue grew to more than $7.7 billion, net earnings were more than $860 million and cash flow from operations was nearly $1.3 billion.

Strategically, 2003 was a year of positive change on a number of fronts for FNF. Most significant was the acquisition of Fidelity Information Services (FIS), arguably the most important event in our corporate history, rivaled only by the March 2000 Chicago Title acquisition. FIS provides long-term, recurring revenue and earnings streams that significantly offset the inherent cyclicality in our core title business. It also provides an exciting incremental growth vehicle through its natural revenue and customer synergies with FNF’s core title business, default management products and services and mortgage data products, such as flood certifications, tax reporting, mortgage credit reports and appraisal and valuation products.

FIS has exceeded our expectations in the first twelve months of ownership. We articulated a 10% annualized growth target for that business and have exceeded that 10% target on an annualized, sequential basis in both the third and fourth quarters of 2003. In our mortgage processing business, we renewed contracts with two of our largest customers in 2003, Wells Fargo and Bank of America. Most recently, Washington Mutual announced that it has signed a new contract to return all of the mortgage loans it services to the FIS mortgage processing platform. The announcement that Washington Mutual was leaving the FIS platform was the biggest concern investors voiced at the time of the acquisition, so we were gratified to have Washington Mutual decide to return as our largest mortgage processing customer. The banking group also has performed extremely well, with the First Tennessee outsourcing contract, Bank of Oklahoma and Riggs Bank being the highest profile customer wins. The automotive finance group renewed the contracts of Ford and Honda, their two largest customers, during 2003.

LEVERAGE OUR MARKET LEADERSHIP, CUSTOMER RELATIONSHIPS AND PROCESSING EXPERTISE IN THE TITLE AND ESCROW INDUSTRY TO SIGNIFICANTLY BROADEN BOTH OUTSOURCING AND PROCESSING OPPORTUNITIES WITH FINANCIAL INSTITUTIONS AND THE REAL ESTATE INDUSTRY.
FIS is not only exceeding our growth targets for its own business, but it is contributing significantly to incremental growth opportunities in our other businesses. Within the other areas of FNF, we have identified $500 million in additional revenue opportunities in our default management, mortgage data and title businesses that were made possible by the existing FIS relationships in mortgage and bank processing. This is a second, incremental source of growth that reveals the true power and synergy of Fidelity Information Services with the rest of FNF. We enter 2004 confident in the FIS business and we are actively seeking financial institution processing and outsourcing acquisitions to augment organic growth and build a $2 billion revenue business over the next few years.

Towards that end, we made several acquisitions in 2003 and early 2004 to strengthen our financial institution processing and outsourcing business, namely Hamilton & Sullivan in internet banking, WebTone Technologies in front end bank platforms, Sanchez Computer Associates for its customer centric bank processing technology and Aurum Technology to fortify our community bank and thrift processing capabilities.

Maybe the simplest way to convey the importance of FIS to the future strategy of FNF was the August relocation of our corporate headquarters from Santa Barbara, California to Jacksonville, Florida. The southeast location, Eastern Time zone and availability of a major airport all provide more efficient access to many of our major customers in the large business centers on the east coast and in the central and southern parts of the country. This is particularly important with respect to those financial institutions that are customers or potential customers of Fidelity Information Services. We have now been in Jacksonville for nine months and the corporate relocation has been a huge success and has definitely allowed our senior management to be much more involved with the customers and operational managers of FIS.

GROW THE NON-TITLE RELATED REVENUE AND EARNINGS STREAMS TO PROVIDE A MORE BALANCED FINANCIAL PROFILE WITH SIGNIFICANT CONTRIBUTIONS FROM OUR CORE TITLE INSURANCE BUSINESS, REAL ESTATE INFORMATION SERVICES AND OUTSOURCED PROCESSING SOLUTIONS FOR FINANCIAL INSTITUTIONS AND THE REAL ESTATE INDUSTRY.
Another significant event in 2003 was the acquisition of the minority interest of Fidelity National operational strategy Information Solutions, or FNIS. On September 30th, we acquired all of the outstanding stock of FNIS that FNF did not currently own, which was about 38% of the company. Operationally, bringing FNIS back under FNF has allowed the company to more fully capitalize on the significant technology resources of FIS and provide more cohesive technology solutions to customers by combining all resources at an integrated FNF. It has also allowed us to approach the mortgage market as one cohesive FNF corporate entity, with both FNIS and FIS operating as subsidiaries of FNF. From a financial perspective, consolidating FNIS simplifies the FNF corporate profile and allows our management team to deliver a simple, clear strategic vision to the investment community.

As we head into 2004, we have a clear vision and strategy about where FNF is heading. First, we are committed to continuing to fortify our market leading position in the core title and escrow business, as evidenced by our acquisition of American Pioneer Title Insurance Company. We will continue to evaluate any acquisition opportunities that present themselves in the title business and if they meet our strategic and financial objectives, we will be an acquirer in the title business.

We expect to make more acquisitions in the financial institution processing and outsourcing space in 2004. As we have said many times, we have a goal of growing FIS, the major component of this segment, into a $2 billion revenue business over the next several years. Our M&A team has researched and evaluated the entire financial processing landscape and we believe there will be further attractive strategic acquisition opportunities in 2004. The other main component of the financial institution processing and outsourcing segment, our default management group, will continue to capitalize on the revenue and customer synergies it has with the mortgage processing business of FIS. Our goal is to grow our default management market share in line with the nearly 50% market share we enjoy in mortgage processing.

In real estate information services, we are focused on taking market share from competitors. In the mortgage financial strategy data products, we have seen the early benefit of the customer synergy between FIS and this business. Our goal for the mortgage data products is to grow our market share in flood, tax, credit, appraisal and valuation equal to our roughly 30% national title market share. We believe a combination of organic growth through winning new contracts and opportunistic revenue rollups of smaller mortgage data product companies will allow us to reach that medium-term goal. RESPA reform could accelerate those acquisition opportunities, as we believe it will become increasingly difficult for the small, niche mortgage data companies in flood, tax and credit to compete in a marketplace that will benefit the larger companies like FNF that can provide a complete bundled closing package at a fixed price.

At the most broad level, our operational strategy is to leverage our market leadership, customer relationships and processing expertise in the title and escrow industry to significantly broaden both the outsourcing and processing opportunities with financial institutions and the real estate industry. Financially, this will allow us to grow the non-title related revenue and earnings streams to provide a more balanced financial profile with significant contributions from our core title insurance business, real estate information services and outsourced processing solutions for financial institutions and the real estate industry.

Our specific goal is to have 50% of our revenue and earnings from non-title sources by the end of 2006. If we are successful, we will transform the way that the investment community perceives and values our company. We realize that these are aggressive growth and diversification goals, but we are confident that we have the management leadership, operational talent and financial resources to reach those goals.

William P. Foley, II
Chairman of the Board and Chief Executive Officer